Privacy Policy.
What we collect, why we collect it, and how to tell us to stop. In plain language, because you have enough to read already.
Effective October 2026 · Out of Office Studio LLC (Texas, USA)
1. Who we are
Out of Office Studio LLC (“Out of Office Studio,” “we,” “us”) is an independent toy and game studio based in Texas. This policy covers our website at playoutofoffice.com, our mobile games including Keeper’s Descent, and our physical products including Desk Goblins.
2. What we collect
We try to collect as little as possible. Specifically:
Information you give us
- Email address, when you sign up to be notified about a release or when you contact us for support.
- Order and shipping details, if you buy a physical product directly from us. Payments are handled by our payment or storefront provider; we do not store your full card number.
- Anything you put in a message you send us.
Information collected automatically
- Gameplay and device data in our games, such as app version, device type, operating system, rough performance data, and in-game events. This is used to understand how the game is played and to fix what’s broken.
- Basic website analytics, such as pages visited and general region, collected in aggregate.
We do not ask for your real name, address, or account to play our games.
3. How we use it
- To send you the release or support emails you asked for.
- To fulfill and ship any order you place.
- To understand how our games and site are used, so we can make them better and fix bugs.
- To protect against fraud, abuse, and things breaking.
We do not sell your personal information, and we don’t share it except with the service providers below who help us run the studio.
4. Third-party services
We rely on a few trusted providers to operate. Each handles data under its own privacy policy:
- Analytics: we use a third-party analytics provider to understand gameplay and site usage.
- App stores: the Apple App Store and Google Play distribute our games and process any purchases made there.
- Email: an email service provider delivers our release and support messages.
- Payments and shipping: if you order a physical product, a payment processor and a fulfillment provider handle your transaction and delivery.
5. Advertising
Our games do not currently serve third-party advertising, and we do not use your data to target ads to you elsewhere. If this ever changes, we will update this policy and tell you clearly before it does.
6. Children’s privacy
Our games are made to be enjoyed by a general audience, but they are not directed to children under 13, and we do not knowingly collect personal information from children under 13. We ask only for anonymous gameplay data, not personal details.
If you are a parent or guardian and believe your child has provided us with personal information, please email us at hello@playoutofoffice.com and we will delete it promptly.
7. Data retention
We keep email addresses until you unsubscribe or ask us to remove them. Aggregate analytics may be retained to understand long-term trends. Order records are kept as long as needed for tax and accounting purposes.
8. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To make a request, email hello@playoutofoffice.com and we’ll take care of it. You can unsubscribe from our emails any time using the link in any message.
9. Security
We take reasonable steps to protect the limited information we hold. No method of storage or transmission is perfectly secure, but we work to keep your data safe and to collect as little of it as we can in the first place.
10. Changes to this policy
We may update this policy as the studio grows or the law changes. When we do, we’ll revise the date at the top of this page, and for significant changes we’ll give clear notice.
11. Contact
Questions about privacy, or a request about your data? Email hello@playoutofoffice.com and a real person will answer.